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Terms And Condition
Terms and Conditions for One Journey Tours:
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Agreement:
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These Terms and Conditions (the "Agreement") apply to all individuals who participate in activities organized by One Journey Tours (referred to as "One Journey Tours" or "we") and utilize the services offered through www.onejourneytours.com (the "Website") or any other platforms associated with One Journey Tours.
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Assumption of Risk:
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By accessing, participating in, or using One Journey Tours services, you acknowledge and agree to the inherent risks involved in such activities as described on the Website. These risks may include, but are not limited to, defects in streets and sidewalks, proximity to traffic, poor lighting, and negligence of tour leaders or other participants. You voluntarily assume all risks associated with One Journey Tours services, including the risk of bodily injury, damage to property, disfigurement, or death.
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Release of Liability:
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You hereby release and discharge One Journey Tours, its tour guides, officers, directors, affiliates, subcontractors, sponsors, partners, agents, and employees (collectively, the "Releasees") from any and all liability, claims, demands, expenses, or causes of action arising out of any damage, loss, or injury to you or your property, or your death, while participating in any One Journey Tours activities. This release applies whether such damage, loss, or injury results from the negligence or other fault of any of the Releasees or from any other cause.
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Agreement Not to Sue:
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You agree not to institute any lawsuit or cause of action against any of the Releasees, or assist in the prosecution of any claim for damages against the Releasees, arising from your participation in One Journey Tours activities. You further agree to indemnify and hold the Releasees harmless from any losses, claims, damages, expenses, actions, or proceedings initiated by any other person or organization arising from your participation in One Journey Tours activities.
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Indemnity Against Third-Party Claims:
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You agree to indemnify, defend, save, and hold harmless the Releasees from any and all losses, claims, damages, expenses, actions, or proceedings of every kind and character, including attorney’s fees and expenses, which may be presented or initiated by any other person or organization and which arise directly or indirectly from (i) your participation in One Journey Tours activities or (ii) your breach of this Agreement.
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Representations and Warranties:
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By using or participating in One Journey Tours services, you represent and warrant that all information you submit is truthful and accurate, you are of legal age to enter into this Agreement, your use of the services complies with all applicable laws, and any third parties participating in the services have agreed to be bound by this Agreement.
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Cancellation Policy:
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Flexibility:
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All tours offered by One Journey Tours can be rescheduled up to 24 hours prior to the scheduled departure time, free of charge.
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Classic Journeys:
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Classic journeys are fully refundable if canceled at least 48 hours prior to the scheduled departure time.
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Signature Journeys:
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Signature journeys are fully refundable if canceled at least 72 hours prior to the scheduled departure time.
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Term:
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This Agreement shall remain in full force and effect for the duration of your use of One Journey Tours services. One Journey Tours reserves the right to terminate your access to the services at any time, for any reason, with or without prior notice, and without liability.
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Photo and Video Release:
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You grant One Journey Tours the irrevocable right to use and publish photographs or video images of you for editorial, trade, advertising, and any other purpose, and you release One Journey Tours from all claims and liability relating to said photographs.
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Personal Use Only:
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One Journey Tours services are for personal entertainment use only and may not be used for commercial purposes without prior authorization. You may not reproduce, modify, publish, transmit, distribute, perform, display, or sell any content provided by One Journey Tours without permission.
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Website Use and Accessibility Policy:
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One Journey Tours strives to provide accessible digital experiences. If you encounter difficulties using our website, please report accessibility issues to accessibility@onejourneytours.com.
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Pass Reservations:
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Pass reservations will not be charged unless guests fail to show up with valid passes. Charges may apply for guests who reserve spots but do not fulfill the requirements.
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Governing Law and Jurisdiction:
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These Terms and Conditions all be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
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Health and Fitness:
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Participation in One Journey Tours activities may require a certain level of physical fitness and mobility. It is your responsibility to ensure that you are physically capable of participating in the chosen tour or activity. One Journey Tours reserves the right to refuse service to individuals who, in the sole discretion of One Journey Tours staff, may pose a risk to themselves or others due to health or fitness concerns.
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Tour Itinerary:
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While One Journey Tours strives to adhere to advertised itineraries, unforeseen circumstances such as weather conditions, traffic, or venue closures may require itinerary changes. One Journey Tours reserves the right to modify tour routes, destinations, or activities as necessary for the safety and enjoyment of participants. Alternative arrangements will be made whenever possible, and no refunds will be provided for itinerary changes beyond One Journey Tours' control.
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Code of Conduct:
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Participants are expected to behave in a respectful and courteous manner towards tour guides, fellow participants, and the general public. Any disruptive or inappropriate behavior, including but not limited to verbal abuse, harassment, vandalism, or illegal activities, may result in immediate removal from the tour without refund. One Journey Tours reserves the right to take legal action against individuals who engage in unlawful behavior during tours.
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Lost or Stolen Property:
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One Journey Tours is not responsible for any loss, theft, or damage to personal belongings during tours or activities. Participants are advised to keep their belongings secure at all times and to report any lost or stolen items to One Journey Tours staff immediately. One Journey Tours will assist in locating lost items to the best of its ability but cannot guarantee recovery or replacement of lost or stolen property.
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Weather Conditions:
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Tours may proceed rain or shine, unless weather conditions pose a safety risk. Participants are encouraged to dress appropriately for the weather and to bring necessary protective gear such as umbrellas, sunscreen, or hats. In the event of severe weather conditions that necessitate tour cancellation, participants will be offered the option to reschedule or receive a refund in accordance with One Journey Tours' cancellation policy.
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Photography and Recording:
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Participants may take photographs or videos for personal use during tours, unless otherwise specified by One Journey Tours staff. However, commercial photography or recording for purposes other than personal enjoyment is strictly prohibited without prior authorization from One Journey Tours. Participants agree not to use photographs or recordings taken during tours for commercial purposes without written consent from One Journey Tours.
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Limitation of Liability:
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In no event shall One Journey Tours, its officers, directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of One Journey Tours services, including but not limited to personal injury, property damage, loss of profits, or interruption of business. This limitation of liability applies even if One Journey Tours has been advised of the possibility of such damages.
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By participating in One Journey Tours activities, you agree to abide by these Additional Terms and Conditions, in addition to the previously stated Terms and Conditions. Failure to comply with these terms may result in removal from the tour without refund and may be subject to further legal action.